Congressman Butterfield celebrates success of Wilson’s on-demand transportation service, RIDE

Nov 22, 2021
Press Release
Congressman Butterfield hosted an event at his Wilson, N.C. office to discuss how the city’s pub-lic on-demand transit service is bringing affordable, efficient rides to the community

Wilson, North Carolina — Today, Congressman G.K. Butterfield (NC-01) hosted an event to celebrate the success of Wilson, North Carolina’s RIDE service, which provides on-demand, dynamically-routed public transportation to the City of Wilson and is powered by TransitTech leader Via. Since RIDE’s inception in September 2020, Wilson has been recognized as a national leader in rural tech-enabled transportation, and the program has received both state and federal grants to fund service expansions.

During the event, Congressman Butterfield delivered a speech at his Wilson, North Carolina office touting the positive impact of the service on the local community, and then took a journey around Wilson in a RIDE vehicle to demonstrate the convenience and ease of the service.

RIDE’s goal is to expand access to efficient, affordable transportation for the Wilson community. Recent rider survey data has indicated that RIDE provides a critical transportation service for lower-income and transit-dependent riders — 90% reported they do not have a car, almost half earn less than $25k annually, and more than one-third do not have access to a smartphone.

RIDE is truly 21st-century transportation, and I am so proud of the City of Wilson for bringing an innovative, affordable, tech-enabled transit solution to its residents,” said Congressman Butterfield. This service is helping the community thrive by connecting people with both essential and leisure opportunities for a low cost.”

RIDE is a microtransit service powered by Via, the global leader in TransitTech, and allows community members to book an on-demand ride through an app or calling a phone number. Each ride costs $1.50  less for seniors, those with disabilities, and those who buy passes in bulk. Riders can pay with credit card, or purchase pre-paid vouchers with cash. It replaced Wilson’s previous public fixed-route transit system, expanding coverage to areas the previous system did not reach, and significantly reduced wait times for riders.

The RIDE service in Wilson is a great example of a rural community thats invested in TransitTech to bring affordable, flexible transportation to its community,said Dillon Twombly, Chief Revenue Officer at Via. Via is a proud partner of the City of Wilson, and we were honored that Congressman Butterfield was able to experience the benefits of RIDE first-hand.

In addition to receiving state and federal funding, RIDE was recently recognized for advancing equity by the American Planning Association’s North Carolina chapter, and also won an America’s Transportation Award for Best Use of Innovation and Technology.”