COVID-19 Resources

Up-to-Date Information

Federal Information:

Center for Disease Control and Prevention (CDC)

  • See the Federal guidance on how to take precautionary measures to slow the spread of COVID-19
  • Symptoms to look out for and how to keep your community safe

White House Coronavirus Taskforce

  • A one-stop-shop of Federal resources surrounding the COVID-19 crisis published by The White House, CDC, and FEMA


State Information:

North Carolina Department of Health and Human Services (NC DHHS)

  • Stay informed on the State's response to COVID-19, including the Governor's Stay-at-Home Order.

COVID-19 Testing Information

  • Please Note: If you think you need a test to determine if you have COVID-19, contact your healthcare provider and share your symptoms. Not all healthcare providers provide testing onsite. The sites listed provide testing for COVID-19. Some require an appointment and/or a referral from a health care provider. Locations are subject to change.

Frequently Asked About Topics

Small Businesses

  • In need of an Emergency Loan for your Small Business? Click HERE
  • Unsure what to do as a small business owner? Click HERE

Economic Impact Payments

  • Eligible Americans will receive up to $1,200 in payments for individual tax filers; $2,400 for married joint filers
    • This is a breakdown of qualifiers to receive these payments:
      • Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment
      • For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000-$99,000 / $150,000-$198,000 thresholds
      • Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible
      • Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive a payment. Parents also receive $500 for each qualifying child
  • Do you not typically file for taxes?
    • The IRS will use the information on the Form SSA-1099 and Form RRB-1099 to generate $1,200 Economic Impact Payments to Social Security recipients who did not file tax returns in 2018 or 2019. Recipients will receive these payments as a direct deposit or by paper check, just as they would normally receive their benefits
  • Please visit the Internal Revenue Service (IRS) website HERE


  • Check out North Carolina's Division of Employment Security (DES) website HERE
  • HERE are answers to some Frequently Asked Questions that can help you as an individual or employer


  • Federal: Tax day has been postponed to July 15th. This extension applies to both FILING and PAYMENT of Federal Taxes
    • Visit the Internal Revenue Service (IRS) website for more information
  • State: Tax day has been postponed to July 15th
    • Visit the North Carolina Department of Revenue website for more information

North Carolina's Stay-at-Home Order

  • A 30-day, statewide stay-at-home order began Monday, March 30 at 5:00 PM.  This prohibits all public activity except essential functions. For more information see the Governor's FAQ
  • Please Note: Businesses that remain open must comply with social distancing requirements between and among employees and between employees and customers, except those making purchases


  • If you don't have health insurance and need medical care, call your nearest Federally Qualified Health Center (FQHC) or local health department. Free and charitable clinics may also be able to provide assistance
  • Medicaid
    • North Carolinians can apply for Medicaid on the NCDHHS Medicaid Website or by phone at 888-245-0179; Monday-Friday 8AM-5PM. Medicaid recipients in North Carolina will also have expanded access to remote and virtual health services
  • Medicare
    • Medicare recipients may be eligible for telehealth services such as virtual visits from the comfort of their own home. For more information, contact your medical provider or visit your Medicare account

Food Assistance

  • You can search the Food Bank NC database to find resources near you. No Kid Hungry North Carolina also compiled a statewide list of meals for kids in all counties. More information is available on their website. Text FOODNC (for Spanish services text COMIDA) to 877-877 to find the pick-up and drive-through locations closest to you
  • Supplemental Nutrition Assistance Program (SNAP)
    • Individuals and households that need food assistance may be eligible for SNAP with more information at the NCDHHS SNAP website. For individuals that currently utilize SNAP and those who are new to apply, the Families First Coronavirus Response Act expanded eligibility to unemployed individuals and waived time limits
  • State and local organizations interested in supplementing their food assistance programs may apply for the Emergency Food Assistance Program (TEFAP) at no cost. Interested parties may contact the North Carolina Department of Agriculture and Consumer Services' Director of Food Distribution, Gary Gay, at

Student Loans

  • From March 13, 2020, through Sept. 30, 2020, the interest rate is 0% on the following types of federal student loans owned by the Department of Education:
    • Defaulted and nondefaulted Direct Loans
    • Defaulted and nondefaulted FFEL Program loans
    • Federal Perkins Loans
  • Federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until Sept. 30, 2020
  • If you are on Income-Drive Repayment (IDR), suspended payments will still count toward IDR forgiveness
  • Additionally, suspended payments will count toward Public Service Loan Forgiveness (PSLF)
    • If you have a Direct Loan, were on a qualifying repayment plan prior to the suspension, and work full-time for a qualifying employer during the suspension, then you will receive credit toward PSLF for the period of suspension as though you made on-time monthly payments

If you do not know who your servicer is or how to contact them, visit or call 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hearing-impaired 1-800-730-8913) for assistance. More information is available at the Student Aid website. The income tax on employer-driven student loan repayment assistance has also been eliminated

COVID-19 Scams

  • Scammers are taking advantage of fears surrounding COVID-19. Click HERE to educate and protect yourself from scams. Our senior community is particularly at risk for scam calls and emails
    • For North Carolina-specific information, see the Attorney General's office website.


For Small Businesses, Employers, and Employees:

For Students and Parents:

For Veterans:

For Social Security Beneficiaries:

Have additional questions? Please call our office at (252) 237-9816.